You will receive the voucher immediately after purchase by e-mail.
Vouchers can be redeemed for day tickets and annual passes as well as for guided tours at Zoo and Aquarium Berlin (not in the restaurants or shops). Each voucher is valid for three years from the date of purchase.
A cash payment is excluded, remaining balance will be credited. Here you can check the remaining balance of your voucher.
Do you have questions?
Here you can find the answers.